GRIT's promise to you
We're not your typical wheelchair company. In fact, we don't consider ourselves a wheelchair company at all. We're a group of engineers that's excited to see our designs help people. We're a small team, but we've got grit. We'll do everything we can to ensure you have a great experience. We promise you that:
You'll love it
You'll love your GRIT Freedom Chair. If you don't, you can return it within 30 days for a full refund. See our policy below.
We'll be easy to reach if you ever have a question or a problem with your chair. As a small team, the designers of the chair also answer customer support calls.
Easy to own
The GRIT Freedom Chair will be easy to maintain and repair. We'll help you make any customizations that you want.
We'll listen to you feedback. Our customers are the most valuable voices on our design team.
No riders left behind
We strive to make all of our accessories and improvements backwards-compatible. If a future version isn't, we'll offer a fair trade-in or upgrade program to keep you up to date.
We stand by what we build
Each GRIT Freedom Chair is covered by our two year limited warranty. If something goes wrong, we're here to help.