Returns

Our 30-day satisfaction guarantee lets you put the GRIT Freedom Chair through its paces in the environment most important to you: your own. First, buy a GRIT Freedom Chair. We'll ship it to you, and you'll save the box. Ride the GRIT Freedom Chair around your yard, take it to your local park, bring it to your supermarket. We're confident you'll love it, but if you don't, no hard feelings. We'll provide you a shipping label to send it back in good condition in the original packaging for a full refund of the purchase price. Check out our return process page for more information.

Trust us, you won't be the first person to buy before you try.  Over 75% of our customers have purchased the GRIT Freedom Chair without test riding and they tell us they can't imagine their lives without it. Our return rate is extremely low, our customers love their GRIT Freedom Chairs! 

 

What does "good condition" mean?

We fully expect you to put your new GRIT Freedom Chair through its paces outdoors and we are very generous with what qualifies with for a full refund.

  • Dirt and grass on the chair: full refund.
  • Scratched paint: full refund.
  • Pet hair on the cushion: full refund.
  • Normal wear and tear (such as brake wear, chain stretch, etc.): full refund.
 

What about international orders?

Due to the high cost of international shipping, orders shipped outside of the United States do not qualify for free return shipping. For questions about international returns please contact info@gogrit.us.

 

How to initiate a return

For questions about returns please contact info@gogrit.us or call us at 1-877-345-GRIT. To initiate a return please visit our return process page.