Frequently asked questions
What is Affirm financing?
Affirm is a credit card alternative that helps you break your purchase down into manageable payments via instant financing. With Affirm, you can buy and receive your purchase now, and pay for it in fixed monthly installments over the course of three, six, or twelve months.
How do I apply for Affirm financing?
Once you have your desired items in your cart, proceed to checkout where you will be given the option to apply for Affirm. Enter your shipping information as you normally would, and on the “Payments” screen, select Affirm. You’ll then be taken to Affirm’s website to apply for financing and, upon approval, will be directed back to GRIT for confirmation of your order.
What information do I need to provide to Affirm?
Affirm will ask for your name, email, mobile phone number, birthday, and the last 4 digits of your social security number. This information will help Affirm verify and protect your identity.
Does Affirm perform a credit check?
Affirm performs a “soft” credit check to determine your eligibility for financing. This soft credit check will not impact your credit score.
Will I qualify?
If you don’t have an extensive credit history, you may still qualify for an Affirm loan; Affirm bases its loan decision on several data points that include your credit score.
Why was I denied financing for an Affirm loan?
Please contact Affirm via email at firstname.lastname@example.org or by calling (855) 423-3729 for assistance with denials. If you were denied a loan by Affirm, you can still pay for your purchase using any of GRIT's other accepted payment methods.
Why was I prompted to pay a downpayment?
Affirm tries hard to approve every purchase but sometimes can't approve the full amount. When this happens, Affirm provides a debit card down payment option so that you may still complete your purchase right away.
How do I make my monthly payments?
You can pay your Affirm bills online at www.affirm.com/pay. They accept payment by debit card, bank transfer, and check. Affirm will send you email and SMS reminders in advance of your upcoming payment. You can also enable “Autopay” to schedule automatic monthly payments on your loan. Your first monthly payment will be due 30 days from the date Alen processes your order.
Does paying with Affirm change my return policy?
No it doesn’t. Every product purchased directly from GRIT comes with a 30-day guarantee so you can enjoy the chair in your own backyard.
Can I amend my order after my purchase has been processed with Affirm?
Unfortunately, you cannot edit your order after you have confirmed your loan. If you would like to add items to your purchase, you can apply for another loan with Affirm or use a different payment method.
I still have questions! What can I do?
If you have any questions regarding your purchase, please feel free to contact us directly via phone at 877-345-4748 or by email at email@example.com
*Subject to credit check and approval. Down payment may be required. For purchases under $100, limited payment options are available. Estimated payment amount excludes taxes and shipping fees. Affirm loans are made by Cross River Bank, a New Jersey State Chartered Commercial Bank, Member FDIC. For specific questions regarding financing or if you have issues with your Affirm account, please email Affirm directly at firstname.lastname@example.org or call (855) 423-3729. You can also visit their FAQs page for more details.